Custom-Index is now available in the new report. You can choose between the Employee Satisfaction Index (ESI), Customer Satisfaction Index (CSI) or standard average. The respective index can, for example, serve you as an internal benchmark to follow whether you are improving in certain areas or not.
Do you want to share this update with someone? Use the following link: https://success.netigate.net/product-updates/custom-index/
Related: Benutzerdefinierte Indexe