Success Center

Glossary

Open-ended question

Mechanism/question type that allows entering text as an answer. The respondent isn’t forced to choose from pre-defined answer options, however, it’s more tricky to filter on free text answers, since the same answer could be spelt differently by different respondents. The mechanism Netigate offers to receive free text answers is called a textbox (one row, suitable to ask for name, email or similar) or a text area (bigger textbox with several rows that invites respondent to write a longer answer).