Netigate Success Center

Product Updates

Export an Excel report covering the viewing statistics and settings applied on each shared report

You can now export an Excel report covering the viewing statistics and settings applied on each shared report. Select the reports you want to check and download the file with one click.

This feature simplifies the error check when sharing multiple reports with different settings. Also, you get additional information about the report viewing. You can see who has viewed the shared report and how many times it was viewed.

Check which recipients have viewed the report you shared and which haven’t!

Check which recipients have viewed the report you shared and which haven’t! We have added a brief overview of the sharing and viewing statistics under Saved Reports.

Shared reports can now be exported in your own Power Point template

Shared report can now be exported on the custom Power Point template. Select the template under SHARE > Settings > Allow exporting.

Netigate standard template is selected by default but can be changed to a custom one if you have one or more branded PPT templates uploaded to your account.

Reports shared via email are now marked with an envelope icon and aggregated under Saved reports

Reports shared via email are now marked with an envelope icon and aggregated under Saved reports > SHARED tab. AutoSave setting is disabled for all shared reports to prevent an unintentional change.

Shared reports Netigate

Feb 2021

Visualise goals and progress in your Netigate reports with target values and threshold intervals

Target values and threshold intervals have now been activated for Professional and Enterprise license holders. Setting target values allows you to insert visual markers for your goal results in your Netigate reports. Threshold intervals then provide a traffic light system to help you clearly track the status of your goals. Watch the tutorial below learn how to use these features— in less than two minutes!

The new Netigate platform has arrived

After almost two years of development, and six months in beta, we are now launching our new Netigate platform for all customers.

The new version of the platform was developed with four main focuses in mind: Security, stability, usability, and future-proofing. Alongside the feedback we have received from users over the years, these four goals have driven every technical and functional decision we have made during development.

We aim to move all customers to the new version of Netigate by December 2020.


FAQ

When will I receive the update?
We will start rolling out the new version to customers, in batches, from September 1st. Users getting access to the new version will still be able to switch back to the old version until mid-December 2020.

Do I need to do anything?
No. Once you get access to the new version you will seamlessly have access to all your existing data.

Will this affect my ongoing surveys?
No. All your existing surveys will run as normal without any interruptions.

Does this affect my collected data?
No. All your collected data remains unchanged. You will be able to access all collected answers in the new report environment.

Where can I get more information?
This page will be continually updated throughout the transition period. If you have any questions that are not answered here, you can contact us via our Contact form, or reach out to your Netigate account manager.