Success Center

Support

Activation

Should you need to activate your survey in order for Links or Logins to work you do this in the menu called “Activation”.

In the activation you will get a chance to review the dates of the survey and number of respondents, links and logins that are associated with this specific survey. The different settings that are displayed on this page:

Contact person: What e-mail adress is added as the contact person for the specific survey. You can change this under Settings“.

Design template: What design is chosen for the specific survey. You can change this under Settings“.

Respondents: The number of added e-mail adresses to e-mail sendouts in your survey.

Logins: The number of added logins to your survey.

Links: The number of added links in your survey.

Survey start: The selected start date of your survey. You can change this under Settings“.

Survey end: The selected end date of your survey. You can change this under Settings“.

Survey language: The selected language of your survey. You can change this under Settings“.

 

When you click the “Activation-button the switch should change colour to glow green instead of gray. Once you have activated the survey you can go back to “Distribution” and should be able to see a green dot, meaning that the links and logins are active and working, in front of the sendout name.