Dear customers, today our support closes at 15.00 CET

Netigate Success Center


Are you using our new Success Center?

Get access to new Netigate support articles and educational videos.

New Success Center


Blacklist is a function used to filter out words that should not be used by the text analysis module in the survey reports. A word that is blacklisted will never be displayed in the automatically generated word clouds.

How do I add words to the blacklist?

To add words to the account blacklist you will need to start by selecting what language the word is in by selecting the language in the first drop-down menu. Once the language has been selected you can move down to the open text area and write in the word/words. If you have several words, separate them with a comma and a space.

Add the words to blacklist by clicking Save.

At the bottom of the page you have the option of enabling or disabling a default blacklist containing the most common words, for example and, of, have etc.