New to Netigate?

• Step 1: Get Netigate access
• Step 2: Define goals and objectives
• Step 3: Create list of questions
• Step 4: Test your survey
• Step 5: Send your survey
• Step 6: Collecting answers
• Step 7: Analyse results
• Step 8: Create reports
• Step 9: Create actionplans

Create a survey

• Overview – Create and edit a survey

• Question type
  • NPS (Net Promoter Score)
  • Magic Import
  • Media
  • Info text
  • Star Rating
  • Slider
  • Dropdown
  • Matrix
  • Checkboxes
  • Radio buttons
  • Textboxes
• Settings
  • WCAG mode: Web Content Accessibility Guidelines 2.1 AA
  • Design template
  • Other settings – Survey settings
  • Other settings – Distribution settings
  • Other settings – Notification settings
  • Other settings – Survey incentives
  • Other settings – Survey retention
  • Other settings – Quiz settings
  • Overview – Survey settings
• Logic
  • Logic overview
  • Survey logic – Notify
  • Survey logic – Hide questions in a survey
  • Survey logic – Jump to page in a survey
• General
  • Time limits and timer
  • Event registration and timeslots with Netigate
  • Live result for events
  • Page setup
  • Survey Loop
  • Multi language settings
  • Survey library
  • Collect external IDs with your Netigate survey
  • Summarise question answers
  • Test your survey
  • Copy an existing survey
  • Using Netigate for tests and quizzes

Send a survey

• Overview – Distribution

• Channels
  • Respondent panels
  • Logins
  • Embedded question
  • SMS sendout
  • E-mail sendouts
  • Survey link
• Respondent Lists
  • Personalise your survey with background information
  • Respondent lists and background data
  • Creating a respondent list
• General
  • Add new respondents to an existing sendout
  • I do not receive e-mail sendouts
  • Activation

New report

• Overview – New report

• Target values
  • Target values
• Manage reports
  • Save and delete reports
  • Create a new report
• Filtering
  • Manage or delete filters
  • Filter by time
  • Filter survey answers
  • Apply breakdowns and add series
• Reports
  • Custom Index
  • Protect your shared report with a password
  • Generate report from series
  • Export reports
• Layout
  • Hide, remove, or add questions
  • Report settings

Analyse a survey

• Overview – Report
• Merge survey results

• Functions
  • Compare data from different survey links
  • Download your reports
  • Share report
  • Load reports
  • Save reports
  • Filter results
  • Report settings
  • Remove filters and Reset the report
  • Create breakdown and adding series
• Respondents
  • Individual answers and respondents

Netigate Account Settings

• Administration settings – overview
• Overview – See results or edit survey menu
• Overview – Home

• Administration
  • Blocklist
  • Blacklist
  • User management
  • Import survey data
  • Password settings
  • User types
  • Survey folder
• Design
  • E-mail Templates
  • Create a PowerPoint template
  • Netigate Design Editor
  • Graph colours
• Security
  • Two-Factor Authentication
  • I do not receive e-mail sendouts
  • Password settings
  • Adding DKIM to your Netigate account
• Integrations
  • Netigate’s API

Data Retention

• Overview – Data Retention
• Terms & Consent
• Export personal data
• Partial Delete
• Full Delete