Success Center


Survey logic – Hide questions in a survey

What is hide logic?

In Netigate it is possible to control the flow of the your questions and how they are shown to your respondents with the help of hide logic. To use the logic functionality you simply click the logic symbol that is shown in each question or page (see screenshot below). Remember to always test your survey properly to make sure the logic that you have added works as you intend it to.

Hide logic allows you to hide pages, complete questions or specific response alternatives of a question for respondents that match the conditions and rules that you choose.
Important: To use this logic function, the follow-up question needs to be asked on another page than the original question.

Note: We strongly recommend that you build your entire survey before you add any hide logic to your survey questions.

If you have already added logic to your questions, the logic symbol will be shown in green and the existing logic will be listed in the logic screen. Directly below the existing logic, you can add new logic by clicking Add Logic. You can edit existing logic by clicking the existing rule to expand it, or delete by clicking the trash can.

Existing Logic

If you do not have any logic in this question, click Add logic and the window will change to a menu where you can add the logic. You will be presented with an option to choose if whether you want to Hide, Notify, Jump to Page or Jump to Url from the drop-down menu at the top left corner followed by the set of rules that will decide when the logic should be in effect. In our case, we want to Hide a question.

Logic function "Hide"

In the next step, you can set the conditions that should apply for the Hide mechanism. An example of such a set of rules could be if the respondents answer “Yes” on question 1, page 2 will be hidden, hence, they will jump straight to question 3. To add additional rules you click “+” to add additional conditions. You can also add a new group of conditions. To do that you click “Add group”. Once you have added the rules for the logic you click “Save changes” and you will have a logic rule saved to the page.

Note: We strongly recommend that you do not change the order of your questions after you have added logic. If you do, make sure that the logic is still valid by testing the survey.

How to use hide logic?

You can use the logic function to hide pages or parts of questions (for example specific options) based on answers provided on questions that have been answered earlier on in the survey.

Let us pretend that we have a checkbox where the respondents have to say what TV channels they watch and then ask them to grade the specific TV channels that they watch on a regular basis. This means that respondents will not have to grade TV channels that they never watch and makes it a lot easier for them to answer the survey.

To create this logic you will need to go through a few steps:

1. Let’s start by viewing the specific question that we are going to use: Please tick the boxes for the TV channels you regularly watch. You will need to have the correct follow up question prepared in your survey. Please note that the follow-up question needs to be asked on another page than the original question. In this example, the follow-up question is a Matrix with a scale of 1-5.

2. To create logic to hide the follow-up questions you will need to click the logic symbol displayed for the follow-up question (the Matrix). When you have clicked this button you will need to click Add new rule 

3. Define the rules that are important to you. In our example, when you add the logic you will need to assign it as follows: “I want to: Hide, Channel 5. When: The answer on, Question 1 is different from channel 5.

The reason for choosing is different from is that you hide an option in the matrix when the respondents has not ticked the correlating box in question 1.