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Table of contents

    When to use?

    Matrix should be used when you need to group questions that have the same answer option scale.

    How to create?

    To create a Matrix, you click the option in the menu on the left hand side of the screen, it will be added as the last question at the bottom of the page you are currently editing. You will be given an option to specify the question with a description or heading but this field can be left blank.

    To add questions to your matrix, click Click to edit text on the specific row you wish to add the question to.
    To add more rows to your matrix press Add Row.
    To add more columns in your matrix press Add Column.

    To delete an added row or column, hold your cursor over the alternative and press the following icon:

    Note: We advise you not to delete an added row or column after the survey has been activated and you have started to receive answers. This may cause you to lose response data or cause data offset in your report.

    How to customise?

    Required: Click Required if you want the response of this question to be mandatory.
    Double matrix: Click Double matrix to measure multiple survey question attributes side-by-side.
    Ranking: Click Ranking to enable the respondent to rank the matrix rows depending on, for example, how important they are or from best to worst.
    Weight: Click Weight to provide you with the possibility to weight the response alternatives. Weighting the response alternatives gives you the ability to draw different types of values in your report. For example, an average value and the standard deviation of the answers. Weights can be added before, during and after carrying out the survey. They will be attached to the results immediately.
    Random order: Click Random order if you want the matrix rows to be presented in a random order.
    Add many: Will give you the possibility to add large quantities of response alternatives by copying and pasting them from an Excel list or text document. To use this, click Add many and then paste all response options into the textbox, with a line break between the options.

    Matrix in respondent view:

    Ranked matrix in respondent view:

    Double matrix in respondent view: