Success Center

Support

Target values

Table of contents

    Target values enable you to set goals on various types of weighted questions. You can then compare actual performance with your set targets. In Netigate, target values are represented in the form of lines in the selected graphs. They also appear as additional values with delta tables.

    Target values can be applied to the following weighted questions:

    • Matrix
    • NPS
    • Radio button
    • Star rating

    Set a target value

    To add one or multiple target values, click on the dash option symbol ⋮ that appears in the upper right-hand corner of the weighted question and select Set target.

    A new box will appear. The Set target modal uses the scale that was initially set for the selected question. To set a target, click on the green ADD TARGET button.

    You will then be prompted to add a Target value and a Target name. The number of decimals in the Target value box is the same as set for the whole report. This is defined, and can be changed, in the Advanced Settings in the left menu. Use a period/decimal point to indicate the decimal place– don’t use a comma.

    We recommend giving your target a name that conveys the goal or your expectations.

    Click CANCEL if you want to interrupt the process of adding a target, without saving the changes. Click SAVE if you are happy with the target(s) you have entered.

    Target values are always shown in tables together with delta, indicating a positive or negative difference from the average value.

    Editing and removing target values

    Once the target value is added to the question, you can revise, edit, or remove it at any time. To do this, click on the dash option symbol ⋮ in the upper right-hand corner of the weighted question and select Edit target values.

    The Target value modal will open, and you will be able to make changes.

    You can always remove one or more targets by clicking the ⊖ symbol or REMOVE ALL button.

    Exportability

    You can export your target values in .pdf format. They look the same as the web version of the report.

    Note that if the target values are set on the weight matrix with multiple series, the graph will contain a line(s), but the table will not show target values. This is because they are indicated in the pop-up tables for individual cells. See the example for weighted matrix with series below. 

    Note that target values are not reflected in graphs in the Excel export if you have chosen to include them. The graphs in Excel exports show percentages, as opposed to average values.

    PowerPoint

    Target values are not presently exportable to PowerPoint.

    RAW

    Target values are not part of the RAW export.

    Shared report

    If you add target values to a report and then share it, they will appear in the shared report and be visible to the report recipient. 

    If you allow exporting of the shared report to Excel, the target values will follow into the Excel export from that shared report.

    Examples of target values applied on different question types

    In a weighted radio button question that does not have any series, target values are reflected inside the table only. The line is not added to the graph since it shows number of answers per answer option as opposed to averages.

    But if this question type has 2 or more series, target values are reflected both in the table and the graph. Graphs for weighted questions with series show average value per series and can therefore reflect target values. 

    In NPS questions, target values are only reflected in tables.

    For weighted matrix without series, target values are reflected in both  the table and the graph.

    In weighted matrix with 2 or more series, target values are shown in the graph and in the pop-up table that appears when clicking on the individual cell.